Contact Us

Round-the-clock support

We aim to respond to all support enquiries within a maximum of 12 hours, although we offer email support and live chat during most hours of the day

How to contact us

Via Email

If you don't need an immediate response then email is by far the best way of getting in touch and receiving an in-depth technical response where required. You can use the following addresses:

support@hartserver.net for all general support enquiries, whether you're a new or existing customer or billing@hartserver.net for all billing and invoicing enquiries

Via Live Chat

You can chat to us in real time when we're online using the chat widget in the bottom right of the screen. If we're offline your message will be emailed to us instead and we'll respond as soon as we can.

Get social with us

Be sure to visit our Facebook page or follow us on Twitter where we also post regular service updates and other important news.